Nationwide Recruitment For Customer Service Representatives In A New Generation Bank

Catilas Resources Limited – Our client, a leading Commercial Bank is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Representative
Locations
: Edo & Delta

Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment.

Salary
Competitive and within industry standard.

Interested and qualified candidates should: Click here to apply

Job Title: Customer Service Representative 
Locations: 
Abuja and Northern Region

Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues
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Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard

Interested and qualified candidates should: Click here to apply

Job Title: Customer Service Representative
Location:
 South West (Ogun, Osun, Ondo, Kwara and Ekiti)

Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment

Benefits

  • Salary – Competitive and within industry standard.

Interested and qualified candidates should: Click here to apply

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Job Title: Customer Service Representative
Location:
 Lagos

Job Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard

Interested and qualified candidates should: Click here to apply

Job Title: Customer Service Representative – South South
Locations: 
Rivers, Cross River, Akwa Ibom & Bayelsa

Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.
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Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard.

Interested and qualified candidates should: Click here to apply

Job Title: Customer Service Representative 
Locations:
 Anambra, Abia, Ebonyi, Imo, Enugu

Job Description

  • Attend to all customer enquiries promptly
  • Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer’s requests promptly and efficiently
  • Process opening and closing of customers’ accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank’s products and services
  • Cross-sell of bank’s products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.

Skills and Competencies:

  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard

Interested and qualified candidates should: Click here to apply

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